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“We need to have people on the front line dealing directly with the customer that can answer the questions on that first call rather than have to go through two or three calls to get to the person that can give you an answer.”
Listen & Learn:
- Building a successful company from the ground up.
- Cultivating a motivated and efficient product team.
- Taking an entrepreneurial spark and turning it into a successful company.
- Building a vision-aligned company culture.
- The latest developments in AI.
- The growth of cloud adoption.
- Innovating to stay ahead of the competition.
An electronic document industry pioneer, Ernie Crawford, is the president and founder of Crawford Technologies. One of only 17 people worldwide with M-EDP (Master Electronic Document Professional) designation, Ernie has more than 30 years of senior marketing and management experience in the high-volume electronic printing market. Over the last 25 years, Crawford Technologies has become the leader in providing the software solutions and services that help enterprises optimize the secure and accessible delivery, storage, and presentation of their customer communications.
Planting the nurturing the seeds of innovation so that brands become in demand. Call Lori Jones today at 303-678-7102 to learn more.
