The Project Manager works with the Client Service team to manage all marketing communications projects for assigned clients. Involved from new business meetings and pitches through project completion, the project manager is responsible for initiating proposals and project plans, then guiding the project through development and creative. The project manager works with their supervisor and together they serve as the liaison between the client and the agency teams. An effective problem-solver on a day-to-day basis, the project manager must be adept at anticipating problems, recognizing opportunities, and sharing recommendations/insights with his/her team.

The project manager requires superior project management skills. S/he must be a conscientious team player and a good organizer. This person also demonstrates excellent verbal and written communications skills. The project manager is a creative problem solver, exhibiting initiative and understands the value of being a strategic thinker versus an order taker.

Key Responsibilities:

• Works closely with all agency department staff to develop and implement strategic project plans (first pass at creative briefs and scopes of work)
• Has a thorough understanding of the planning, creative and production processes.
• Proactively gathers the necessary information to plan and implement each client project.
• Provides timely issuance of all documentation: proposals, project initiations, creative briefs, estimates, timelines, meeting summaries, and status and budget reports.
• Manages time and financial resources to ensure client projects are on time and on budget.
• Handles monthly billing and reconciliation of all projects for assigned clients; maintains ongoing accounting status reports for clients.
• Responsible for creating client contact reports, distributing in a timely manner, and tasking internal teams as appropriate.
• Maintains working knowledge of pertinent software and peripherals needed to complete work.
• Has a solid working understanding of digital and traditional media channels.

Additional Responsibilities for Digital-based & Remote Work:

• Responsible for creating development timelines
• Responsible for gathering technical and functional requirements for digital projects
• Responsible for helping to manage and maintain client deliverables
• Be independent and have initiative to start and complete projects with minimal supervision.

Education and Training:

Applicants must have a bachelor’s degree in advertising/marketing or relevant field.  Successful candidate will need to be able to manage a wide variety of tasks at one time with a strong emphasis on detail. Specific Account Executive and/or digital experience at an ad agency or marketing firm preferred.

The Successful Candidate Will:

• Have previous experience in a Project Manager for a marketing/communications role
• Have strong verbal and written communication skills
• Be well organized and detail oriented
• Have excellent people skills and the ability to work efficiently remotely, or in person with a wide variety of personalities
• Be well versed in excel and budget management
• Maintain a professional appearance and persona virtually or in person
• Perform under tight deadlines
• Be able to handle pressure well
• Fit into the Avocet agency culture

Reports to:

Client Services Director