This Senior Account Manager has broad marketing experience that would include destination marketing, B2B, B2C, retail, and tech. For this particular position, a Boulder County resident is preferred. As a senior point of contact, the SAM coordinates the resources needed to service projects, builds strategic marketing plans, and balances clients’ expectations with the execution of creative work. As a gig/contract position, the SAM will have to work in close collaboration with the agency’s internal teams via regular contact and interface with clients and vendors, ensuring that the work we provide to our clients is of outstanding quality and results driven.
The SAM is responsible for the management of the account support team. As a people manager, this individual is accountable for their team members’ mentorship and professional development, hiring and growing their team as needed, team administrative duties, and aligning the appropriate cross-functional internal teams to deliver on client needs.
This position will be contract and approximately 8-12 hours per week.
Key Responsibilities:
- Manage and lead the agency’s day-to-day efforts with key client relationships and accounts.
- Bring together a cohesive team (even virtually) in such a way that deadlines are met, strategies are brought to life, and team culture is enhanced.
- Foster relationships with senior-level clients, directors, VPs, and C-level executives.
- Promote the expansion of business with existing clients.
- Ensure all projects remain within outlined and agreed to budget parameters.
- Acquire in-depth knowledge of, and be conversant in, assigned clients’ businesses, products, industries, and competitive landscape.
Additional Responsibilities for Digital-based & Remote Work:
- Responsible for creating client delivery timelines.
- Responsible for gathering technical and functional requirements for digital projects.
- Responsible for creating and maintaining client budgets and deliverables.
- Be independent and have initiative to start and complete projects with minimal supervision.
Education and Training:
Applicants must have a bachelor’s degree in advertising/marketing or relevant field. Successful candidate will need to be able to manage a wide variety of tasks at one time with a strong emphasis on detail. Specific Account Executive and/or digital experience at an ad agency or marketing firm preferred.
The Successful Candidate Will:
- Have previous experience in an Account Management for a marketing/communications role.
- Have strong verbal and written communication skills.
- Be well organized and detail oriented.
- Have excellent people skills and the ability to work efficiently remotely, or in person with a wide variety of personalities.
- Be well versed in excel and budget management.
- Maintain a professional appearance and persona virtually or in person.
- Perform under tight deadlines.
- Be able to handle pressure well.
- Fit into the Avocet agency culture.
- Experience in municipal government, economic development and/or destination marketing a plus.
- Have the ability to attend meetings in Longmont 2-4 times per month.
Reports to:
Client Services Director