Episode 424: Internal Communications and its Impact on Customer Loyalty with Ben Baker of Your Brand Marketing

 

Our vision as an organization is collective.”

 

Listen & Learn:

  • Why the customer experience begins not at the check-out but with internal communications.
  • Why your most unhappy employee is the one that could define your brand.
  • Onboarding, expectations, and accountability are the three most important parts of internal communications.
  • Translating “WOW!” moments with employees to prospective customers.
  • Creating unity and alignment with your internal teams through deploying effective internal communication strategies.
  • Download Ben’s “How to Communicate Change Successfully” workbook here.

Ben Baker has been helping companies, and the people within them understand, codify, and communicate their unique value to others for more than a quarter of a century. He is the president of Your Brand Marketing, an employee engagement consultancy specializing in helping companies communicate more effectively inside their organizations. He is the author of two books, Powerful Personal Brands: A Hands-on Guide to Understanding Yours, and Leading Beyond a Crisis: A Conversation About What’s Next, and the host of IHEART and Spotify syndicated YourLIVINGBrand.live show with more than 300 episodes behind him. In short, Ben helps brands tell engaging stories that compel their customers to act. His motto is, STOP being a commodity! INSTEAD, be a brand worth loving!

Internal communications and its impact on defining your brand. Learn more by calling LORI JONES today at 303-678-7102.

TO LEARN MORE ABOUT YOURBRAND MARKETING, CLICK HERE.

TO FIND BEN BAKER ON LINKEDIN, CLICK HERE.

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CONTACT

It’s time to be fearless. It’s time to be bold. Call today and ignite your success! 303.678.7102.

LONGMONT (Headquarters)

425 Main Street
Longmont, CO 80501

DENVER

2373 Central Park Blvd, Ste 100
Denver, CO 80231
*Required Field

CONTACT

It’s time to be fearless. It’s time to be bold. Call today and ignite your success! 303.678.7102.

LONGMONT (Headquarters)

425 Main Street
Longmont, CO 80501

DENVER

2373 Central Park Blvd, Ste 100
Denver, CO 80231
*Required Field

CONTACT

It’s time to be fearless. It’s time to be bold. Call today and ignite your success! 303.678.7102.

LONGMONT (Headquarters)

425 Main Street
Longmont, CO 80501

DENVER

2373 Central Park Blvd, Ste 100
Denver, CO 80231
*Required Field