“It’s about building the cathedral rather than laying the bricks.” David Sasson.
David Sasson is the president of overstockArt.com. His strengths are business strategy, innovative solutions, marketing and sales, and general business management and leadership. His leadership focus is on building a team of individuals that are committed to their growth goals and the exciting environment that they are building.
Listen And Learn:
- The rewards of going above and beyond for your customers.
- His philosophy of building cathedrals rather than laying bricks.
- The value of personally reaching out to your most important customers to get honest feedback.
- Building customer count and brand affinity.
- The importance of repeat customers.