Episode 205: Creating a Better User Experience with Scott Kincaid of Usability Sciences

“User experience is where fingers meet technology.”

 

Scott Kincaid started at Usability Sciences 20+ years ago with a lofty goal to make the world a little more intuitive, one bit at a time. As to be expected in small companies, he has worn many hats including researcher, operations manager, sales engineer, salesforce.com admin, and executive. In his time of user research consulting, Scott has worked for a wide range of companies including Salesforce, Procter & Gamble, Microsoft, and Dell.

 

 

Listen And Learn:

  • The importance of knowing your target market’s tech knowledge.
  • Why your customers need to know “what’s on the other side of the wall.”
  • How to listen differently and without prejudice.
  • The importance of gathering data in the moment, as opposed to focusing on questions about what a customer might do in the future.
  • Why it’s important to target your indirect competition.

 

TO LEARN MORE ABOUT USABILITY SCIENCES, CLICK HERE.

TO FIND SCOTT KINCAID ON LINKEDIN, CLICK HERE.

 

Turning inquiry into sales; it’s what we do. Call LORI JONES TODAY AT 303-678-7102 to learn more.

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CONTACT

It’s time to be fearless. It’s time to be bold. Call today and ignite your success! 303.678.7102.

LONGMONT (Headquarters)

425 Main Street
Longmont, CO 80501

DENVER

2373 Central Park Blvd, Ste 100
Denver, CO 80231
*Required Field

CONTACT

It’s time to be fearless. It’s time to be bold. Call today and ignite your success! 303.678.7102.

LONGMONT (Headquarters)

425 Main Street
Longmont, CO 80501

DENVER

2373 Central Park Blvd, Ste 100
Denver, CO 80231
*Required Field