473: Customer-Centric Strategies and Success Through Relationship Building
“It’s about asking really good questions, listening to the answer, coming to the table with solutions.” Listen & Learn: Focusing on and adapting to client
“It’s about asking really good questions, listening to the answer, coming to the table with solutions.” Listen & Learn: Focusing on and adapting to client
“It’s crucial to have an adviser that’s in the field, who’s interested and passionate about the product, and who sees how it can impact the
“We need to have people on the front line dealing directly with the customer that can answer the questions on that first call rather
“You can’t be a marketer without courage.” Listen & Learn: The power of using technology for good. Creating and shaping a category. The challenges of
“(Brands that focus on) the employee experience and the customer experience have a 1.8-times faster growth rate than those that didn’t.” Listen & Learn: Employee
“Passion and enthusiasm count for so much nowadays. So many people are just phoning it in. And so, if you are a little bit
“Keep it human, not just robotic professional.” Listen & Learn: Dealing with issues of hiring no matter the stage of your business. Navigating post-COVID perceptions
“You need to fail to be successful.” Listen & Learn: Celebrating failures as an entrepreneur. How this visionary has scaled his business over 15
“Everything ties back to the research. It works so beautifully to tell a nice story that’s backed with data.” Listen & Learn: Defining true thought
“Customers are always listening, and brands are always talking. Why is it we don’t listen all the time? Why do we only occasionally listen to
“Find a way to be thankful for your troubles, for they can become your blessings.” Listen & Learn: Be grateful, even for
“What are you doing that is making your audience the hero of your solution?” Listen & Learn: Does your brand’s voice have longevity? The
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